{"id":3711,"date":"2025-08-02T17:43:15","date_gmt":"2025-08-02T17:43:15","guid":{"rendered":"https:\/\/topiptvhd.com\/?page_id=3711"},"modified":"2025-08-02T17:53:00","modified_gmt":"2025-08-02T17:53:00","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/topiptvhd.com\/index.php\/refund-and-returns-policy\/","title":{"rendered":"refund policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3711\" class=\"elementor elementor-3711\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58e8c37 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"58e8c37\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf028a1 elementor-widget elementor-widget-text-editor\" data-id=\"bf028a1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u00a0<\/h3><h3>\u00a0<\/h3><h3>\u00a0<\/h3><h3>\u00a0<\/h3><h3><span data-preserver-spaces=\"true\">Products guarantees, and refunds:<\/span><\/h3><ul><li><span data-preserver-spaces=\"true\">The customer can request a refund during the first 7 days after the purchase date by contacting us through our\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/web.archive.org\/web\/20231119193729\/https:\/\/topiptvhd.com\/index.php\/contact\/\" target=\"_blank\" rel=\"noopener\"><u><span data-preserver-spaces=\"true\">contact form<\/span><\/u><\/a><span data-preserver-spaces=\"true\">. The customer doesn\u2019t need to return the product. The software key will simply be removed and canceled. Therefore there is no return charge for the customer.\u00a0<\/span><\/li><li><span data-preserver-spaces=\"true\">The refund will be processed through the same payment method used by the customer in 48-72 hours.<\/span><\/li><li><span data-preserver-spaces=\"true\">Products have 12 monthly guarantee period in which\u00a0<\/span><strong>TopIPTVHD<\/strong><span data-preserver-spaces=\"true\">\u00a0replaces or refunds any product damage or dysfunction caused by the producer of the product.<\/span><\/li><li><span data-preserver-spaces=\"true\">If we are not able to deliver for any reason, we will give a full refund.<\/span><\/li><li><span data-preserver-spaces=\"true\">If you received an incorrect product, or if the key code has not been activated, a refund\/replacement is possible.<\/span><\/li><li><span data-preserver-spaces=\"true\">If the Key code cannot be activated for some unknown reason, contact us within 48 hours from the time of purchase, and a refund\/replacement is possible.<\/span><\/li><li><span data-preserver-spaces=\"true\">If you experience any difficulties with the product you have purchased contact us first with your problem description accompanied with screenshots or photos made by a digital camera to give us a clear idea to assess the situation. We have technicians on staff that will assist you in getting your software installed and activated. Your order will be eligible for a refund in the rare circumstances our support staff cannot solve the problem.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 \u00a0 \u00a0 Products guarantees, and refunds: The customer can request a refund during the first 7 days after the purchase date by contacting us through our\u00a0contact form. The customer doesn\u2019t need to return the product. The software key will simply be removed and canceled. Therefore there is no return charge for the customer.\u00a0 The refund will be processed through the same payment method used by the customer in 48-72 hours. Products have 12 monthly guarantee period in which\u00a0TopIPTVHD\u00a0replaces or refunds any product damage or dysfunction caused by the producer of the product. If we are not able to deliver for any reason, we will give a full refund. If you received an incorrect product, or if the key code has not been activated, a refund\/replacement is possible. If the Key code cannot be activated for some unknown reason, contact us within 48 hours from the time of purchase, and a refund\/replacement is possible. If you experience any difficulties with the product you have purchased contact us first with your problem description accompanied with screenshots or photos made by a digital camera to give us a clear idea to assess the situation. We have technicians on staff that will assist you in getting your software installed and activated. Your order will be eligible for a refund in the rare circumstances our support staff cannot solve the problem.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3711","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/topiptvhd.com\/index.php\/wp-json\/wp\/v2\/pages\/3711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/topiptvhd.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/topiptvhd.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/topiptvhd.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/topiptvhd.com\/index.php\/wp-json\/wp\/v2\/comments?post=3711"}],"version-history":[{"count":5,"href":"https:\/\/topiptvhd.com\/index.php\/wp-json\/wp\/v2\/pages\/3711\/revisions"}],"predecessor-version":[{"id":3727,"href":"https:\/\/topiptvhd.com\/index.php\/wp-json\/wp\/v2\/pages\/3711\/revisions\/3727"}],"wp:attachment":[{"href":"https:\/\/topiptvhd.com\/index.php\/wp-json\/wp\/v2\/media?parent=3711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}